When I opened iTunes again, I could create a brand new backup without any errors. In my case, I deleted two folders with long, cryptic, alphanumeric names, one empty, the other over 1GB in size. Delete everything there (or move it somewhere else, to be on the safe side)Īnd done.Go to C:\Users\ username\AppData\Roaming\Apple Computers\MobileSync\backup.Make sure your Explorer displays hidden files.(This is a solution for Windows (7), which doesn’t apply to the OP, but his problem seems to have been solved already at any rate.) I found a solution in a comment to the thread iPhone could not backup because backup file was corrupt or not compatible, fix, more details in a following comment. I tried the solution above, I even deleted all backups, even the ones not related to that phone, but the error persisted. Some time later, however, I got that error message. I transferred the backup to the new phone, which worked. I had a jailbroken iPhone 3G and switched to a non-jailbroken iPhone 4, i.e. I had the same problem, no idea where it came from.
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